Accessibility Statement

Our Commitment

NutriOptimised is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and the European Standard EN 301 549. These guidelines explain how to make web content accessible to people with a wide array of disabilities.

Accessibility Features

Our website includes the following accessibility features:

• • Semantic HTML structure for screen readers
• • Keyboard navigation support
• • Alternative text for images
• • High contrast colour ratios
• • Descriptive link text
• • Proper heading hierarchy
• • Focus indicators for interactive elements
• • Responsive design for various devices

Known Issues

We are aware of the following accessibility issues and are working to address them:

• • Some third-party embedded content may not be fully accessible
• • Complex interactive elements are being reviewed for screen reader compatibility
• • Video content is being updated to include captions

Assistive Technologies

Our website is designed to be compatible with:

• • Screen readers (JAWS, NVDA, VoiceOver)
• • Voice recognition software
• • Keyboard-only navigation
• • Screen magnification software
• • Switch navigation devices

Browser Compatibility

Our website works with the following browsers and assistive technologies:

• • Chrome with JAWS or NVDA on Windows
• • Firefox with JAWS or NVDA on Windows
• • Safari with VoiceOver on macOS and iOS
• • Edge with JAWS or NVDA on Windows

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or need assistance accessing content, please contact us:

When contacting us about accessibility, please include:

• • The page or feature you're having trouble with
• • Your operating system and browser
• • Any assistive technology you're using
• • A description of the problem

Alternative Formats

If you need information from our website in an alternative format, we can provide:

• • Large print versions
• • Audio recordings
• • Plain text documents
• • Simplified language versions

Ongoing Improvements

We are committed to continuously improving accessibility. Our efforts include:

• • Regular accessibility audits
• • Staff training on accessibility best practices
• • User testing with people with disabilities
• • Monitoring of new accessibility guidelines

Legal Compliance

We aim to comply with applicable accessibility laws and regulations, including:

• • European Accessibility Act
• • EN 301 549 European Standard
• • Spanish accessibility regulations
• • WCAG 2.1 Level AA guidelines

Response Time

We aim to respond to accessibility feedback within 2 business days and will work to resolve any issues as quickly as possible. For urgent accessibility needs, please call us directly.